Name: Red Roof PLUS San Antonio Downtown - Riverwalk
Address: 1011 East Houston Street, San Antonio, TX
Telephone: (888) 416-0458

Liked: Pet friendly; near to downtown.
Disliked: Rooms are too noisy; the parking rate was so high and missing a fridge, microwave and a bigger coffee maker in EACH room.

Good location.

Liked: Yes.

The room was clean and very nice. Great location in my opinion, easy access to all the sights and locations.

Liked: Very satisfied.

Liked: Price, location, staff...all great!

Good

Disliked: No breakfast. No elevator.

Exceptional

Convenience only there for a...

Liked: The room was clean.easy to get around from that location
Disliked: My A/C kept making noise there was no microwave or refrigerator in the room very small tv makes it hard to see if you wear glasses snack machine had no prices was not gonna use my credit card it was too risky. Also we ask for a room facing downtown all we got was a back view of nothing.

If you aren't too picky,...

Liked: The location for the price is great. It was not a long walk from the Convention Center and Riverwalk, even with 6, 5, and 4 year old children. I think in this instance, you get what you pay for in terms of amenities and condition of the rooms. The staff was very kind to us, very helpful when we left our key in the car. As for cleanliness. the bedding and towels were clean enough for us, but I did bring my own based on past reviews. I ended up using the hotels towels to lay on the floor to sit our stuff on, because the floors felt dirty.For NOISE CONCERNS. Request a room closer to the parking garage, and on the side closer to the highway, to avoid the noise from the bar on the other side of the building.
Disliked: I think that the staff does their best to clean, but what the hotel really needs is a remodel. They need a fresh coat of paint, maybe new flooring, some trim, etc. a facelift would do this place wonders. It was not the worst experience, we did not see any bugs in either of our two rooms. Oh, last thing was the pool. It was not properly cleaned. I ended up scooping stuff out on my own while my kids swam, including cleaning out the skimmers. We have a pool so I knew what I was doing, but it left much to be desired. The doors were not all functional from the garage to the building, so we unloaded everything, went to the door, and it did not work. so we reloaded everything, drove up a level, and went in there, and went back down when we got inside via the elevator. So that was a bit frustrating.

Very poor

Passable

Liked: Location
Disliked: Person at desk when we checked in did not want to accommodate us with a room with a refrigerator and microwave. We were staying for 3 nights and we were not able to keep drinks cold or have any kind of food left overs.