Red Roof PLUS Jacksonville - Southpoint

Did not have one of our bookings. Took over an hour to check in because of this. Room had trash in the trash can.

Liked: Nothing.
Disliked: Everything.

Never again!

Liked: Check out.
Disliked: Room wasn't ready by checkin; trash in front of my door when we first got to the room; front desk wasn't concerned about why I wanted the main office # to try to resolve anything. Not enough towels in the room. It felt like we were in the ghetto at a budget inn. Never again will I stay in a Red Roof Inn - I'd rather sleep in my car than receive poor service with my hard earned money.

Pleasant

Disliked: My sheets on one of our bed wasn’t clean i sent pictures as I stated before the front end clerk was already overwhelmed didn’t want to bother her … she gad a lot going on

Bad

Disliked: I booked two rooms and only had 4 towels and washcloths for two rooms!! Ask for more and the front desk staff said they didn’t have any spare!! 8 people 4 towels and washcloths definitely not enough

Exceptional

Liked: They did not have breakfast
Disliked: The low to the floor toliets

Good

Exceptional

Liked: The room was very clean and the staff was friendly
Disliked: There wasn't any air on the 5th floor and the toilet are low to the floor.

Would stay again if looking...

Liked: Good hotel that gives you all the pleasantries of a typical overnight stay. Good for travelers who want comfort at a decent price. Don't expect luxury appointments but the hotel is clean and comfortable for a weekend stay.

Needs to be redone it’s...

Liked: The staff was nice
Disliked: If smelled horrible like dogs and sheets wasn’t clean they give you one pillow the walls were dirty the doors were dirty the beds were uncomfortable never again

Good

Liked: Close to the Highway
Disliked: The smell of the stairwell and the rooms maybe need reconditioning and deep cleaning

Exceptional

Liked: Fair pricing and on the spot giving your deposit back
Disliked: Soda Machine 2.75