Red Roof Inn & Suites Newport News

Exceptional

usually book here but not...

Liked: i liked that’s the rooms were somewhat clean and the area i was around a lot of stuff i normally stay and it will be just fine
Disliked: Idk if there are people living in there or what but all i heard was dogs barking all morning long for hours, all times of the night it’s people out by cars hitting bongs surrounding the door it was just noisy all day and night i would probably never stay there again the “B” building is way worse that the “C” building

Bad

Liked: I never got confirmation from the hotel so I made other arrangements.
Disliked: Lack of communication

Very bad would NOT recommend...

Liked: Customer service was good but the rest was very unpleasant.
Disliked: Most of everything was very unpleasant about the hotel especially the uneasy feeling of getting robbed or getting invaded in our room.

Eww. Will spend $50 more...

Liked: The pool and location are the ONLY positives for this location.
Disliked: Room was dirty!! Fridge did not work, nor was offered to be fixed/traded out or room switched. Lots of ‘activity’ in the parking lot, at all hours of the night. Should I continue?

Bad

Bad

Exceptional

DO NOT BOOK HERE!!

Liked: The gentleman at the counter was nice.
Disliked: The property is dirty and next to two strip clubs. The room was absolutely filthy and we walked in and walked out. We did not even stay here. The pictures online are false and deceptive. This property is an “extended stay” property and the folks hanging around outside are sketchy. There were dead bugs in the room and the room smelled like chemicals, almost like bug chemicals. There were spiders webs inside the room and two huge spiders. There were random fluid marks on the ceiling, walls, and floor.