Red Roof Inn & Suites Indianapolis Airport

Pleasant

One of the worst hotels...

Liked: Not so much.Proximity to the city center and the airport.Price.
Disliked: Locked door to access the adjoining room = you can clearly hear what’s happening next door (TV, children, conversation).Noise from the fridge.Room on the ground floor near the lobby = noise from staff, noise from smokers outside the building right behind my window.No breakfast at all.If I open my curtain, everyone can see directly into my room.Impossible to open the window to air out the room.Upon entering my room, a strong smell of dampness.Showerhead mounted too low and swivels on its own during the shower.My room was not cleaned for 2 out of the 6 days of my stay.I request an invoice for my stay and it is refused, supposedly because Booking must provide it. Yet it is clearly stated in Booking’s terms that it is the hotel’s responsibility to issue it for the total amount paid!

Sad

Liked: The check in and check out people were friendly.
Disliked: The room was dirty, the floor had chunks of mud on it and some pink chunks of something. Bathroom sink and tub was dirty and had someone else’s hair in it. The room stunk like stale cigarette smoke.

Some things I overlooked, but...

Liked: The AC ran very cold, and the price was low for the area and event.
Disliked: The bedsheets were clean, but had holes and burn marks from a previous guest's cigarettes. The pillows were also very small. The floor and inside of drawers needed to be cleaned out and swept still.

Good

This place is a literal...

Liked: Nothing
Disliked: Where to start… First let it be known that this is the first hotel review I have ever done. This place was a dump. The outside is dingy, which can be forgiven, but the inside is disgusting. The building has clearly not been taken care of. The elevator smelled like cigarettes and had scratches and graffiti all over as well as garbage and dark smudges everywhere. Our room had clearly not been cleaned in ages. The floor had dirt and dust and garbage from ages past and below the bed was a terror of ancient debris and dust from other occupants. There were finger prints all over everything and there was a grimy coat of gunk over almost everything. The bathroom had not been cleaned after the last occupancy. There were yellow urine stains on the toilet seat and cover and the floor had spots all over it from water, urine, and who knows what else. We left to go to the store and kindly asked for the bathroom to be cleaned while we were gone. The staff assured us that it would be but after several hours we returned to find the bathroom had not been touched. We booked four nights but left after the first one.

Bad

Liked: Nothing. I read the terrible reviews and attempted to contact the property multiple times for a cancellation and they kept giving me the run around...for a month. Booking.com also sent them an email and they never responded.

Pleasant

Ok spot to lay your...

Liked: The staff was friendly and took care of our needs when we asked.
Disliked: The hotel was not as nice or clean as it looked in the photos. I saw a roach in my room one night- couldn't tell if it was dead or alive but didn't want to find out. Housekeeping opened my door one morning despite me putting a "Do not disturb" tag on my front door - they wanted to change the bathroom towels and were nice. However, I could have easily been naked when they opened my door. There are a lot of smokers who stay at this hotel and smoke outside the front entrance and parking lot at all hours of the day and night which I didn't like. The room phone in my girlfriend's room didn't work and her TV had no signal. I had to request an iron and ironing board - something that most hotels already include in the room. My soap dispenser didn't work by the sink