Red Roof Inn & Suites Hermitage

Bad

Liked: Location
Disliked: Bedbugs

Bad

Disappointing

Disliked: The property was filthy, every sheet was terribly stained. When I complained I was told that they’re clean just stained. The floor hasn’t had a vac in months. Nothing had been cleaned, it was disgustingly

Horrible experience

Liked: Nothing.
Disliked: I booked at the Red Roof Inn. Hotel had no vacancy signs on doors when I visited, no one at front desk and signs said to contact booking.com for a refund. Had to book somewhere else for the night. No one is answering any requests.

We checked in and immediately...

Liked: Staff was polite
Disliked: Everything else.

Non exustant

Disliked: They had overbooked and did not have a room for me, even though I had a room reserved. I was very disappointed

I didn't stay at the...

Liked: I didn't stay at the hotel! There were no vacancies and in the early hours of the morning I was on the street looking for another one. I already sent a message asking for a refund and nothing so far.
Disliked: I didn't stay at the hotel! There were no vacancies and in the early hours of the morning I was on the street looking for another one. I already sent a message asking for a refund and nothing so far.

Very good

Terrible

Liked: Nothing really
Disliked: No coffee pot in the room as advertised, har dryer broke, drywall mud patches all over the room, supposed to be a smoking room no ashtrays, safe didn't even work