Red Roof Inn & Suites Biloxi - Ocean Springs

Very poor

Disliked: Breakfast

Disappointing

Pleasant

Liked: Location was good.
Disliked: Had a few inconsistencies, maybe due to lack of housekeeping staff. Nothing too overwhelming.

Good stay, however...

Liked: The location is great. Availability of snacks, and drinks. Morning breakfast was good. The bed was very comfortable. Loved that it is pet friendly.
Disliked: Linen was clean, however the comforter had some green splotches (possibly nail polish?) on it. The air conditioner never got to the 68° that I set it to, the day we were there the outside temperature was in the 90's, heat index at 100. The A/C took a few hours to cool the room. Eventually, it was a comfortable 73-75°.

I said the rooms was...

Liked: The hotel was horrible and the customer service
Disliked: The rooms was nasty

Passable

It was a place to...

Liked: What did I like? It smells of bleach which is always a plus. Room had a lot of space after they moved me from my first room because the TV didn't work. They had a waffle maker. The room has a microwave and a mini fridge. They are cat and dog friendly. I didn't see any bugs.
Disliked: Where to begin..... the smoke alarm and telephone were missing. I had to request towels and toilet paper a couple of times for the two days I stayed. The bed spread was stained and had cigarette holes in them (double bed). The beds kept moving from the box springs. The door in the bathroom stuck and we had to use strength to push it as it drug along the tile floor (like nails on a chalkboard.) I did not use the soap in the shower(I always bring my own). The breakfast only has open Little Debbie's style mini powered and chocolate doughnuts. Little Debbie's style mini muffins open. Packs of oatmeal and grits. Coffee and juice. Waffle maker. No milk, cereal or butter. You have to use this 1 cup for the Waffle batter and 1 cup to get syrup from a spout. That's the continental breakfast. Oh yeah you can't take any back to your room per rules. For over $100 per night I guess I expected better.

It was an ok stay...

Liked: housekeeping was very polite we asked that the room be cleaned and it was done to the max we thank you so much your service definitely welcomed
Disliked: Nothing was how it was in the description front desk ladies VERRY VERY DISRESPECTFUL AND RUDE you can be standing there and they will look at you and walk away constantly ignoring you

0/10 if your looking to...

Liked: The drive before the property.
Disliked: Everything! The front desk receptionist was rude. We only stayed for ONE HOUR we couldn’t get refunded because “NO REFUNDS IF YOU HAVE CHECKED IN AFTER 15 MINUTES!” it was HORRIBLE. The shower had clump of hair in it, there was a blood stain on the sheets, wiring was exposed from the smoke alarm being pulled out for some reason, food was on the wall like it was used as a napkin. THE SHEETS SMELLED HORRIBLE! It was dog hair in the sides of the bed, and worst of all the AC did not work in 89 degree heat!