Red Roof Inn Rockford East - Casino District

Very good

It was ok could be...

Liked: Bed could be more better
Disliked: Ac unit blow real Lowe

Good

Liked: It was close to where we wanted to go and Wal-mart
Disliked: The lady charged me for using the safe when I didn’t

Passable

Disliked: When we first booked the trip we didn't make it there the day we were supposed to get there. So I called and told the staff we were going to be a day late. I said they could charge me but hold the room we would be in later that day. We we got there they said someone called and I didn't answer the phone call so they cancelled my reservation. We just so happens they had a huge event and the rooms went up 100 per night from what we were going to pay originally.

Superb

Disappointing

Disliked: The bathroom floor had dead bugs and human hair laying on it like it hadn't been cleaned in a while. I was not a happy camper with that room at all. I told the front desk clerk the following morning I wasn't happy with the room and why.

Bad

Safe Deposit

Liked: Price was fair for the room. The Facility is a bit dated but clean.
Disliked: Not sure why I had to give a 50$ deposit for a safe I did not use and then be told my refund will come from the booking site within 3 to 5 business days!!?? Something does not sound right

Bad

Liked: N/A
Disliked: That I wasn't able to cancel my room. The same day.