Red Roof Inn Rockford East - Casino District

Disappointing

Disappointed

Liked: The location.
Disliked: 1st room- open the door and met by the smell of urine,along with dogfood on the floor,complete with ants eating away at leftover chips on the floor,some pillows had yellow stains toilet seat had dooku on the back of it. I called upfront to ask just to be given another room and the clerk was rude,didn't believe and asked what kinda bugs. So I took pics went upfront to be told I can get a refund because it was company policy. I said wouldn't it make sense to offer another room for the two days??? Got another room and I'll say it the only difference was it didn't smell of urine. I did a lil cleaning,ate and then off to bed. That am I get an early call from an over anxious manager who couldn't stop talking for a second. Wasn't listening at all. Just really was an awful experience with Redroof like never ever before. Very disappointed. And I have pics to prove all sightings of disgust.

Superb

Liked: Location
Disliked: Everything was good no complaints

Good

Bare minimum for a night's...

Liked: The beds were fairly comfortable and the shower was great (hot and powerful enough). Looks like they have tried to do a few updates - paint/bedding. Good location right off the main drag, near the interstate and by a bunch of restaurants.
Disliked: More expensive than normal (tournaments in town) so definitely paid more than we wanted or that this place should get. Could hear people talking outside, except when the (extremely) loud part of the air conditioner cycle kicked on. Worst was that the toliet was loose and would move when you sat on it - and it was leaking from the bottom so there was water on the floor.

Passable

Disliked: The price was paid for in full on this site. I got there they were asking for a $50 deposit. I told them I didn't have it and that it wasn't stated on the booking site. I asked for my money back and they said no because I paid for it through you all.

Bad

Budget friendly Inn

Liked: The first room that was given to us was not good because we smelled food just as we entered. And the guests in the room next to us were shouting and playing loud music. The receptionist was kind enough to transfer us to another room. The price was the cheapest in the casino area. We booked only a night for the concert of Air Supply which was held in Hard Rock Casino. It was only about 15 mins walk fr the venue so it was a good location.

Waste of money.

Liked: Nothing
Disliked: Wished it was quiet. Highway traffic was LOUD