Red Roof Inn Rochester - Airport

Don’t wast a cent on...

Liked: This was the most disgusting motel I’ve ever been in anywhere in the world. Public hairs on the bed, dirty sheets, boogers smeared on the walls, broken door, flooding refrigerator, mold, drug addicts all around the property and I’m pretty sure the rent rooms by the hour.
Disliked: My first room flooded, they moved me to a second room with a broken door and dirty sheets, dirty bathroom, boogers and mucks smeared all over the walls and curtains, holes in the wall…the worst, absolute worst shithole I’ve ever been in in my life.

Exceptional

Really rude staff and place...

Did not subject myself to...

Liked: The hotel was in deplorable condition. It was di filthy ,animal hair all over the carpets dingy bedspread on the bed did not stay. Just look at property and decided to go elsewhere. There was no receptionist at the counter to check you in, had to call a phone number for the receptionist. They had a large German Shepherd (dog )behind the counter. That barked at you as you approach the counter . The entry carpet was saturated with animal hair so much so that when I got back into my car, it transferred to my car carpet. would not recommend this hotel to anyone ever
Disliked: Booking.com is also responsible for this. They did not want to give me a full refund. They wanted to charge me a fee because I was canceling the day of. Which was when I came to the hotel to check in and saw the condition the hotel was in. cancellation was not because of anything other than the properties extremely poor condition . I have to put in a dispute with my credit card company. There was nothing positive about this hotel. Red RedRoof Inn at the Rochester Airport. I also received very poor customer service from Booking.Com.

Bad

Poor

Liked: Convenient location
Disliked: Very dirty - hair in shower, beds poorly made, mud/excrements on bed frame. Seriously poorly cleaned in all regards

Bad

Disliked: Dirty

Never ever stay there

Liked: Not much of anything the front clerk was pleasant other then that nothing
Disliked: It smelled awful there were a lot of people just hanging out in parking lot doing drugs my daughter got eaten alive by bedbugs. The blankets had stains all over them. It looked like dried blood at the end of one bed. The shower was so disgusting we wouldn’t even use it. The list goes on.

Bad