Red Roof Inn PLUS South Deerfield - Amherst

Very poor

Liked: Good staff at front desk. Great location for why I was staying there.
Disliked: Absolutely everything on the property was FILTHY! The outside was not taken care of. The hallways and stairwells hadn't been swept or vacuumed probably ever. The floors in the room were all dirty. Basically the only "clean" parts were the toilet and the bedding.... until the bedding got wet. The air conditioner left dampness on every single surface in the room including the bedding.

Dump

Liked: Location
Disliked: The place is a dump badly in need of renovations.There is no longer a pool there, which your website promotes, which is one of the reasons I chose it.

Not clean

Liked: Hotel is close to the music venue
Disliked: My room and the whole hotel was messy and dirty.

Very good

Exceptional

Liked: Nice n clean
Disliked: No USB plug

Passable

The fellow behind the counter...

Liked: Our room is clean
Disliked: All the cigarette containers at each doorway was disgusting

Not recommended,

Disliked: The room was OK but the hallways were absolutely filthy, as if they had not been cleaned/vacuumed for months. The atmosphere was edgy, with a lot of people wandering around and arguing loudly. The front desk person directed us to a restaurant that wasn't actually open. Just an odd and unsettling night.

Very good

Liked: Calm comfortable location.
Disliked: The ice machine was not working.