Red Roof Inn Plano

Poor

Awful experience

Liked: Prices were higher when I got there. They don’t go by the prices on here
Disliked: I liked nothing there. Poor customer service and they don’t care about customers

Bad

Pleasant and comfortable.

Liked: Location was decent.
Disliked: Some people were being rowdy outside around 1am but they quieted pretty quick. Also the water didn't get very hot. It was barely warm.

Exceptional

Liked: The room was big quiet and I felt safe
Disliked: The tub was to low to the ground and the water wasnt hot enough

The motel was filthy and...

Liked: Nothing
Disliked: The bedsheets had stains when we arrived, the pillows also had some brown stains. The bathroom was dirty. There were also cockroaches. I specifically asked the staff for a smoke free room. When I reached my room it was smoky and had cigarettes on the ground outside. The stairs were a bit uneven, so I tripped. Television and WiFi didn’t work. There was no mini fridge or microwave. And the public swimming pool was filled with trash and debris, like a landfill. Random people would come, knock on the door… and leave.

Exceptional

Exceptional

Disappointing