Name: Red Roof Inn Oklahoma Airport - I-40 W/Fairgrounds
Address: 309 South Meridian Avenue, Oklahoma City, OK
Telephone: (888) 406-7656

Exceptional

Liked: Customer service was very professional courtesy housekeeping very professional kept my stay and my room very clea
Disliked: Some nights the noise is very loud people arguing that's the only complaint

Bad

Liked: The mattress was worn out. Very old.. so I had to tell the attendant she moved me to another room. I asked for a non-smoking when I reserved it. My room was very smelly like smoke. I woke up, teased the restroom. We had no light and no hot water.. so I reported it in the morning and the tenant told me she couldn’t do nothing about it that the manager was gone. I had to wait. She was on vacation watching her son’s game.. so my husband went to the office and he came back. I walked up to the office and requested somebody to come and help me.. I went back to my room and next thing you know my husband was changing who was getting ready. He was in his underwear and some woman just walked right in as he was in his underwear and I asked her who she was and she did not speak any English and she tried to tell me that she was the manager as I approach to her in Spanish.! which I shouldn’t have to speak Spanish good thing I knew how to speak it.! then I get a call from the front desk saying oh they fixed it. The water is working and you have light now you guys can take a shower which we had already been getting ready for church.. I will never be staying in another place like this again. I’ll take my money somewhere else.! They got a hold of the manager and I asked for my refund. They said that I’d get it back, but I had to ask for the place where I did my reservation.. That they can’t give it back to me .
Disliked: Nothing

Exceptional

Liked: Customer service very friendly and helpful house keeping staff kept my room clean I will recommend this hotel
Disliked: People with animals not cleaning up after there dogs leaving trash in front of my door