Red Roof Inn Kalamazoo West - Western Michigan U

Very good

Very good

Liked: Rooms were very clean

Top 3 worst places I've...

Liked: The location is really the only positive of this hotel.
Disliked: Upon arriving the front desk was friendly enough. But there was an addict lady organizing bags of used clothing in the lobby. Which should have been an immediate cue as to how this would go. Immediately upon entry to the room. My friend and I were struck by a cleaning agent smell. But worst then I've ever smelled and so strong. He described it as cheap industrial cleaner. I thought it was formaldehyde. It was incredibly strong, usually your nose shuts off after a few mins of of strong smells. But we both struggled with the smell for an hour or so before we fell asleep. Both beds were in poor shape. Mine had springs but they had zero spring left. And his seemed to be made of just stuffing. Neither had support. The room was not supplied with any soaps or towels and the toilet was broken. I've stayed in some bad hotels by being cheap. But this may have taken the top place. And wasnt even that cheap. My friend Larry is usually ok with a not so great room. But even he was pissed at this one. I think he would have been ok with the low quality. But the last part put him over the edge. There was a man maybe 2 doors down. That had guest every 5 to 10 mins or so all night. That would talk loudly and slam the door but be gone in less than 3 mins. My assumption would be he is a weekly paying resident that uses this hotel as a place to deal drugs. My overall rating of this hotel would be to not give it a star. I will definitely never stay there again. And it's made me wary of red roofs in general.

Good

Liked: It was one of the best days that I've had since I've experienced staying at Red roof

Gross and disappointing

Disliked: The whole room had a horrible odor. The bathroom door was rotting so bad that you couldn’t even close the door. The beds had cigarette burns in the sheets. Was just overall disgusting.

Good

Exceptional

Liked: Nice stay

What stay? I got turned...

Disliked: There was no power when I got there after paying online for the room and there were no rooms available even after I already paid. I was there to perform emergency power restoration for a storm and needed a place to stay. I booked it online and paid for just to get turned away and had to sleep in my truck. Still haven’t been reimbursed. Horrible experience.

Never again

Liked: Nothing at all. Not a good place to stay.
Disliked: Everything “smoke free rooms” smell like only smoke and there were lots of people hanging around smoking and drinking and a guy tripped and spilled his hypodermic needles everywhere