Red Roof Inn Hartford - Vernon

Exceptional

Bad

Liked: Nothing
Disliked: The hotel lobby, hallway, and both of our rooms smelled of cigarette smoke. There was no elevator. While checking in, some strange guy who appeared to be living in the hotel and called himself joker was bothering my daughter's granddaughters and wife. When we got to our rooms, the same guy who was in the room across the hall came from us and came out in the hallway, bothering as we were opening our door. I had to tell him to go back in his rooms. At this point, my wife and daughter's were affarid for their safety. That was the last straw with all the other issues. we decided to leave that hotel and find another. I spoke to the front desk and asked to have my money refunded. He said that the manager would contact me. Still waiting.

Ok for price

Liked: It was closer to places to eat and the friends we came to visit. Poop station with bags for the pups.
Disliked: The bed and pillows were not comfortable. Also there was a removal of a dumpster at 4am our first night there which woke us up.

Ok

Liked: Not told about construcción, no towels,Coffee pot or microwave,no cleaning service,

Staff was terrible, rude. Bed...

Liked: Nothing
Disliked: Everything

Very poor

Very good

Liked: Location, staff

great value and clean nice...

Never again.

Liked: Pet friendly
Disliked: Desk people treat you like you have already done skewing wrong.