Good

Exceptional

Bad

Disliked: key did not work had to get it checked out many times it was dirty will never stay there again

Passable

Very good

Poor

Liked: I liked the room and housekeeping staff.
Disliked: I did not like the problem I had with extending my stay. I seem to be having the same proble with the same person who claims that there is no record of my booking confirmation. Y records show I paid for the reservation. After after quite some time, the person locates my records. and admits to her mistake.

Poor

I will make every effort...

Liked: We like the location of the hotel and the ease of parking. The staff was friendly.
Disliked: The lobby was dirty and tv did not work. in the room.. and found many cockroaches in the room. We did not even get enough linen for me and my husband to shower. The toiletries were so small and again had to share a tiny shampoo between two of us.

Very poor