Name: Red Roof Inn Detroit - Royal Oak/ Madison Heights
Address: 32511 Concord Drive, Madison Heights, MI
Telephone: (888) 420-1643

Red Roof Inn Detroit - Royal Oak/ Madison Heights Guest Reviews

Overall Average Score:

Disappointing (2.45 out of 5)

Write a review

It was cheap and basically...

Liked: It was clean and simple to book the room at the last moment.
Disliked: needed extra blankets. the extra safety lock on the door was broken but the dead bolt was working so i felt safe enough. The door would not open at the first room. Went back to the lobby and received a second key card and that did not work. Not good since it was f...ing cold out. Got another room. In the end everything worked out and the lady at the front desk did her best to help me.

Very good

Disappointing

roaches and bed bugs

Liked: absolutely nothing
Disliked: absolutely nothing

Pleasant

Do not stay in this...

Liked: The staff are kind and answer all your questions.
Disliked: The room and all rooms nearby were smelling smoke. The room was not clean even after the staff cleaned it.There were cigarette burns in the blanket.There is a huge smoke smell outside the rooms.I went with some friends and the hotel didn't have a room for them and when they provided another room, that room was occupied already, so they were lucky to stay in another hotel. The bathroom is so old that it looks like a dirty bathroom.

Pleasant

Passable

Horrible!

Liked: Nothing!
Disliked: The first room they put me in didn't have any air conditioning! They switched my room and that one had air conditioning. I was so hot and exhausted I immediately fell asleep. When I woke up I went to the bathroom and then I noticed there was a HUGE hole in the bathroom door! It was super late and I knew they didn't have anymore rooms left so I figured I would just leave in the morning and NEVER go back! I then proceeded to go back to bed but when I rolled back the blanket I noticed there was old blood stains on the blanket! I threw the blanket on the floor and tried to finish sleeping with just the top sheet. I was asleep and then about an hour later I woke up and it felt like my leg was on fire! My leg was itching so bad I think they have bed bugs and one bit me! I left early in the morning as soon as possible! This was by far the worst experience I've ever had at a hotel!