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AustraliaRed Roof Inn Chattanooga - Lookout Mountain Guest Reviews
Overall Average Score:
Pleasant (3.3 out of 5)
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Nichole Thu, 24 April 2025
Quick Couples Weekend
Liked: The room was clean with basic amenities provided. The room was spacious and we were comfortable.
Disliked: The non-smoking room smelled strongly of smoking odor. Obviously I understand with some guests that this cannot be avoided, but perhaps some sort of fragrance or air purifier would be good to have in some of the rooms.The pool also could use more attention and a good cleaning. There was a lot of hair all around and inside of it.
Volkening Thu, 10 April 2025
The bed was perfect, and...
Michelle Tue, 8 April 2025
Very good
Liked: Staff was super friendly and helpful. The pool was nice and warm.
Fleming Mon, 7 April 2025
Exceptional
Jeffrey Mon, 7 April 2025
Not happy
Liked: Roof over my head
Disliked: Got 2 rooms...one was suppose to be queen size bed and wasn't...the second room had used kleenex in the bed along with gummies on the bed spread. The hallways were dirty and did not spell clean.
Cora Sun, 6 April 2025
Disappointing
Liked: The booking site showed they served breakfast as well as had coffee pots in their rooms and they did not have either. They have 1 coffee dispenser in lobby a juice dispenser and a toaster. Was told they don’t serve breakfast
Valarie Fri, 4 April 2025
Superb
Lesley Thu, 3 April 2025
Comfortable with exception to overnight...
Liked: Comfortable for the stopover for the night- overnight gentleman- so difficult to get him to greet you - very important to smile - it doesn’t matter if you never see me again that was the only negative for the property
Christopher Wed, 2 April 2025
Not a good stay
Liked: The pool was really gross. The floors in the room weren't clean. The mini fridge was frozen. There wasn't any breakfast. Just not happy with the stay. Someone pooped in the pool not long after we got there. Not a clean hotel. My kids were very disappointed.
Miller Tue, 1 April 2025
Never staying here again!
Liked: Dirty. Smelly. I am pretty sure people were smoking overnight in the hallway. Staff was not polite and smirking when we had complaints. Neighbors were loud. We had to use a key to get into the hallway where our room was, but it still felt rather unsafe. The shades did not keep the room dark enough for me. No breakfadt... they used to, but not anymore. They did have an indoor pool, but we never got in it as there were a ton of people in the pool. May have been the ONLY bright part of the stay.
