Red Roof Inn Charleston West - Hurricane WV

Very poor

Poor

Liked: Staff was very friendly
Disliked: First room was so dirty and had a lot of flies we had to be moved. Second room still had dirt and foot on the floor, but was better than the first, but air conditioner did not work well.

Over all decent for the...

Liked: Quiet in the evening, no major issues
Disliked: Little rough neighborhood, rough outside, keys didn’t work and had to get them reset a few times.. room was semi dirty could have used vacuumed and the shower scrubbed well.

Good

A bad nigbt

Liked: Staff was polite I had driven from flordia was hoping to check right in since I had made reservations but they had been full the night before so had to wait 2 more hours but I understood but then the ac wasn't working to keep room cool. Then found soda bottle under bed and was short on towels. Iv stayed there before and got great service so maybe they just had a off day
Disliked: Reed above. Bad ac not enough towels bad night

...okay for somewhat inexpensive stay.

Liked: for some reason we had a number of bugs mostly flys.
Disliked: ...above.

Bad

Liked: We didn’t get to stay at the property. We arrived to the hotel at 1:30am after having driven 7 hrs (We indicated a midnight-1am check-in at the time of reservation). When we arrived, after several minutes lady who looked like she had been asleep for hours finally came to the desk and told us our room had been given away, because we hadn’t arrived by 6pm. We left our house at 6pm

Good

Terrible experience.stayed over night was...

Liked: Absolutely nothing
Disliked: It was dirty. Bugs killed 3. No wash cloths. A dirty cloth left on bath Tub Lights were very dim. Floor had mud prints that was not swept