Name: Red Roof Inn Bridgeton
Address: 3470 Hollenberg Drive, Bridgeton, MO
Telephone: (888) 428-0221

Pleasant

Not pleased at all with room or the customer service

Liked: location
Disliked: there were roaches in my room and also in the microwave. when I contacted the hotel on Monday concerning a refund the lady that answered the phone was very rude, she hung up the telephone while I was in the middle of the conversation and she also refused to give me a refund. Not professional at all

Not pleased at all with...

Liked: location
Disliked: there were roaches in my room and also in the microwave. when I contacted the hotel on Monday concerning a refund the lady that answered the phone was very rude, she hung up the telephone while I was in the middle of the conversation and she also refused to give me a refund. Not professional at all

Liked: Nothing
Disliked: Shower was broken room was filthy

Disappointing

Very poor

Liked: Literally nothing. My car would have been more comfortable.
Disliked: First room filthy and infested with roaches. Shattered mirror under bed and blood stains on mattress cover. New room was also filthy and damaged, bathroom doorknob non-functional. Employee asked me where my dog was and if I was traveling alone, creepy.

Liked: The one bright spot was the lady night clerk at the front desk. She was very cordial, and had an above and beyond mindset in helping the guests. The location was good from the standpoint that it is in a fairly centralized part of the city.
Disliked: The part of town it was in left a bit to be desired. The inside door handle to my room door came off the very first time I opened it to exit the room. I reported it. It never got fixed the entire week. The initials towels in the restroom were filthy.