Red Roof Inn Bourbonnais

Fair

Liked: The bed was comfortable
Disliked: The breakfast wasn’t nutritional. Customers could save money if they had a descent breakfast with some protein we had to buy our food every morning during our stay. The waffle maker needs to be thrown away are shown how to use it.

Exceptional

Nice

Liked: Nice experience I will return

Exceptional

Bad

The stay was mediocre.

Liked: The location and close proximity to Dennys and other retailers and restaurants
Disliked: The refrigerator did not work. Neither did the phone to request towels or late check out. The floor was dirty. There was no crib or extra bed offered at all. This was not a service they provided

This was not a comfortable...

Liked: There were children there when I was checking out so I was on a schedule so I had to leave before I ate.
Disliked: The carpet in the room was so dirty it made the room smell very bad. Then people were knocking on my door through the night. It was no phone in the room so I couldn’t call the desk for help. It wasn’t a 911 but I needed someone to move them away from my door.

Very good

Very good

Liked: Very friendly staff, Shelley was very helpful