Red Roof Inn and Conference Center Chicago - N Aurora Naperville

Will never go back.

Liked: I did not like anything about my stay.
Disliked: I never saw anyone. I got checked in by a remote worker on a video screen in the lobby. The place is under construction or something - definitely does not look like the photos they have online. It is a con - short and simple. Also, there was a cockroach in my room. It is rundown and they're trying to play it off like it isn't. Probably close to going out of business. The room is sparse. The Wi-Fi cut in and out for the TV. There was one outlet that worked. The lights in the room are flourescent and harsh. There are zero amenities here - it is turn and burn. The lights were flickering in the hallway. This is a one star hotel.

Good

Exceptional

Liked: Staff were very friendly, Dave the front desk/manger at night was great helped us check in fast and was very polite. great seeing a smiling person ready to help especially when checking in so late. Price great as well, overall good bang for the buck.
Disliked: Room could have been a little cleaner (wasn’t terrible just needed swept up a bit, crumbs on the floor or something).

Passable

Disliked: Seams wasn't filled in bathroom around ceiling, no refrigerator, no microwave, flat pillows, shower curtain wasn't long enough. Beds to close together.

Staff was friendly and rooms...

Liked: Decent location right off the Insterstate, nice that you have to have a key to get into the main lobby since the city has so many stragglers.

Exceptional

Pleasant

Disappointing

Liked: The room was clean.
Disliked: No real person at the desk. There was a screen and I talked to a person virtually who I couldn’t understand. The bathroom toilet clogged and overflowed.

Very good