The front desk was very polite and professional. The restaurant/bar was excellent.

Liked: Great location, right next to the river, and just minutes away from Spokane Arena.
Disliked: Parking was free, but really inconvenient. The layout of the hotel made for a lot of walking just to get to your room and back to the parking lot, or restaurant, or whatever. Our room was clean but one bed had such worn sheets, I ripped a 5 inch hole just by sitting on it, without even pulling back the covers. Coffee machine did not work.

Disliked: Room was FREEZING and was still very cold even after leaving heat running on high from the time we arrived until we returned from concert hours later. The food in the restaurant was barely edible and we could have had a better meal at a fast food restaurant.

We stayed a night here while in town to watch the Luke Bryan show. We'll definitely stay again! There is a walking path along the river behind the hotel that was beautiful and it was a short walk straight to the venue. Staff was friendly, rooms were clean, beds were comfy. Good room for a good price.

Liked: Restaurant food was delicious and the prices weren't as high as other places we've stayed.

Passable

Good

Good

Superb

Very satisfying.

Liked: Loved the location. The walking path along the river was a super bonus. We were visiting with our son in Kendal Yards so the location was perfect.
Disliked: The continental breakfast was pretty rudimentary. Perhaps a nicer coffee. Maybe add toast option or bagels.

It basically fit our needs.

Liked: location
Disliked: The continental breakfast was sadly lacking in substance and the eating space was not inviting.

Mediocre

Liked: The bed was comfortable and room was big.
Disliked: The property is in need of an update. The breakfast they serve is not very good. It needs more variety. The muffins were stale.

Wouldn't stay here again.

Liked: Enjoyed having some lifting options in the fitness center. Free parking was a plus. Location was close to downtown and within walking distance to my conference.
Disliked: It was not clean. There was mold, debris, and dust in the bathroom, like it hadn't been cleaned well in months. Strong smell of smoke. Shower "pull" was broken. Run down and outdated. Didn't feel safe. If I had paid for it out of pocket I would have left and found another hotel, but my employer paid for the room. It was not worth the price.

Exceptional