Quality Inn & Suites Kennewick Tri-Cities

Liked: The room we had was very spacous!

Serviceable and decent value for...

Liked: 1) Room was spacious. 2) Bed was comfortable. 3) Carlos at the front desk was great.
Disliked: Lighting in room was ghastly. Couch and carpet were clean but dated. Breakfast was enough but quay was barely acceptable - mostly prefab but the waffle made up for it and the coffee and OJ were fine.

Very good

Room layout was nice

Liked: Location
Disliked: Our room had a clogged toilet, call front desk and she told me to come get a plunger.I said don’t you have a maintenance and she said no. I said another room she said no. Im a guest at this hotel and expected to do maintenance work. My kids went down stairs and the lady was talking to a guy who was sitting on the couch feet up drinking a beer and talking shit about the hotel guests my kids said hello to get her attention. The toilet was bubbling and when I called my husband who is a plumber he said the plumbing vents are clogged and toilet will continue to back up.

Decent hotel for the price...

Liked: Very accessible. Room was clean
Disliked: Despite some apparent upgrades it was still dated. Mattress was very uncomfortable. Bathroom was for wheelchair accessibility and wasted on me. Shower curtain did not reach the floor and water would would go everywhere. Also, toilet didn’t flush properly. The upstairs occupants were very loud and I could hear every stomping footstep which affected my ability to sleep.

Exceptional

Very good

Good

Bad

Superb

Liked: The kitchen and sitting area.
Disliked: A bit run down