Name: Red Lion Inn & Suites Des Moines
Address: 22845 Pacific Highway S, Des Moines, WA
Telephone: (888) 406-7656

Stay any other place if...

Liked: Lots of extra ants in the room.
Disliked: Ants in the room. Very dirty, like neglect style dirt. Entire property smells of cigarettes and misery.

Very good

Bad

Disliked: Horrible Location. Did not feel safe. No in room coffee, no hairdryer, no water cups.

Bad

Liked: The staff was so kind and amazing
Disliked: Someone was stabbed in the lobby and it was too scary for us. The hotel was NOT as it was advertised on the internet

Superb

Was mostly good.

Liked: The room was clean and beds were comfortable.
Disliked: Able to hear voices from adjacent rooms and unsure where it was coming from but could smell cigarette smoke.

Exceptional

Liked: I liked James at the front desk helping me get a room that was convenient for me during chemo appts and budget friendly.
Disliked: There was no swimming pool

Very good

Bad

Liked: People next room talk all night. Couldn't sleep.
Disliked: Dirty no toothbrush or toothpaste.

Bad

Liked: Nothing
Disliked: Unfortunately, my experience has been deeply unsatisfactory and, in many ways, alarming. This stay involved multiple breaches of Booking.com’s guest safety, hygiene, and privacy policies. Here are the key issues:---🚫 Health and Safety ViolationsThe AC unit did not function, leaving the room hot and uncomfortable.The bathroom fan was broken, worsening ventilation issues.The room was visibly dirty upon check-in, including eyelashes and nail clippings on the floor.We later discovered a dead fly inside the complimentary cereal provided to guests — a serious food safety concern.---🚨 Privacy ViolationsOn two separate occasions, hotel staff entered our room without knocking or notice:The first was while we were asleep.The second was while we were in the process of changing, and the staff entered with another guest — a complete invasion of privacy.This behavior is both unacceptable and a clear violation of Booking.com’s stated policies, which affirm that:> “Guests should be able to expect a safe, secure, and respectful environment. Any invasion of personal privacy — intentional or not — is strictly prohibited