Red Lion Inn & Suites Des Moines

Superb

Read above.thank goodness I didn’tneed...

Liked: It was conveniently located near where I needed to be
Disliked: A drug dealer in a wheel chair right on the property. The entrance into the lobby has NO, I repeat NO ramp and the automatic door for handicap access was broken. That goodness i am only on crutches. It took a family member helping me up because the step up was so large. Also, the parking was tight and the handicapped parking was laughable and not marked, a non handicap car was there. The front desk guy was a little “too nice” offering to take my bag into the room even though my granddaughter was carrying it and my daughter was right there as well. He was kind of leering. My door had to be slammed shut to lock and the door to the adjoining room was unlocked and open. There was no coffee maker or even glasses to get a drink of water.

The only thing I was...

Liked: No bed bugs!
Disliked: The bathroom was dirty and smelled bad. The location says smoke free but all the hallways smell like smoke and a dirty smell.

Pleasant

Pleasant

Poor

It was average

Liked: Staf friendly
Disliked: Location and rathe basic facilities

Bad

Liked: The friendly staff.
Disliked: Bad area of town.

Sucked and wont go back

Liked: When we finally were in the room that we had booked for, we enjoyed the jet tub in the room.
Disliked: I did not like the smell in the 2nd floor hallway, the outrageous prices in the vending machine, being assigned to the wrong room, having a dirty Ice box in the first room, having a 2 inch gap at the top of the 2nd room door, finding a hair clip under the chair in the 3 rd room we were in (mind you we were only there 2 nights), having to clean the jet tub out before being able to use it, being told that I will have to pay $40 more to move to the room that we had booked for originally, going to the free breakfast and seeing that it was plain white bread and cereal only.