Red Lion Hotel & Conference Center Cheyenne

Not up to the overall Radisson standards I have become accustomed to. I will not stay at this Radisson in the future.

Liked: The front desk staff were very knowledgeable and polite.
Disliked: The hotel grounds were filthy. The shuttles were never on time.

Excellent location. Close to attractions!

Liked: The RedLion was in the middle of remodeling. I think when finished, it will probably be very nice. There is a restaurant in the huge lobby that served a great breakfast buffet. It consisted of waffles, eggs, sausage, bacon, large vanishes and muffins and several different juices. It was very good.
Disliked: The walls are thin. Lots of noise in the hallway. Ice machine did not wotk.

Exceptional

Liked: The breakfast was delicious, the little bar and restaurant inside had great food and service.

Poor

Liked: Bed were nice, room wasnt bad if it had been cleaned, pool was good.
Disliked: Our room wasnt clean it took over 2 hrs. To get some nasty talking house keep to come and clean it, she told me I better get my ass outta her way so they could clean it, then she said we had planty of time of being in the room we made the mess, we ask from the momeit we walk in and saw it wasnt clean to have it cleaned. My booking was for 136.38, the billed my card for $186.38- for my two room I got both rooms were bill this!!!! No, thats not whaty recipt says eather, and our door was hard to shut it keep poping open, we come back and our door was open. Will not stay here or recomedit to anyone.

Good

Once we got our room...

Liked: The room was very nice and clean
Disliked: Check in was at 3 :00 pm and we got there at 5:45 pm and was told our room was not ready. I stood in line for over 30 minutes to be told the room wasn’t ready. Frustrating thing was there were four people at the desk and only one working with the help of another. There was also a long line of people trying to check in. My room was not ready until almost 8:00 pm

I would stay here again

Liked: great price and nice breakfast
Disliked: they were remodeling, but didn't affect our stay

Good

Hard pass

Liked: Hot water, breakfast & location was great to see multiple surrounding museums and local favorites.
Disliked: I tried on 4 occasions , 2 through Booking.com and 2 through Red Lion directly, to request a early check in if possible. I received no answer from either attempt and could not reach a live person directly through Red Lion. No exhaust fan in bathroom, windows with no blinds that gave no privacy from outside, a dog barking across the hall, light switch that first do anything, a light that doesn't work, shelf in shower installed on an angle so could put anything on it or it slides right off, the toilet paper was so far behind you I took it off the holder because it was to difficult to reach, and the room was small and had a weird layout.

Good

Liked: Old school hotel, breakfast included and a restaurant. Good value for the money.
Disliked: Good if you’re driving, not too far from downtown Cheyenne. Nothing of note really within walking distance.