Ravenwood Hall Hotel

Very good

Lovely Hotel, Friendly Staff, Beautiful...

Liked: Lovely property in a beautiful setting within easy drive to many attractions. The waiting staff were very friendly and helpful.The breakfasts catered for all tastes and were perfectly cooked and presented.
Disliked: We stayed in Mews room 1 which was very small for a double. The only mirror was in the bathroom, which was very inconvenient because for obvious reasons there was no power point for anything other than an electric razor.The hotel caters for Weddings and I can only imagine how frustrating it would be{it was for me} for a guest not have a mirror to get ready by.How about putting a table top mirror next to a power point and/or a full length mirror perhaps attached to the back of the cupboard door which was close enough to a power point.

Exceptional

Very happy with our stay,...

Liked: Loved its history, room was large and comfortable. Staff were very kind and helpful.
Disliked: Nothing

Manage your expectations

Liked: Quirky older venue. Very friendly staff.
Disliked: I booked a superior room. I didn't get one, though, which was extremely disappointing. Breakfast food was lovely -- the coffee was brown coloured hot water. I booked this as a luxurious treat but - even though the staff were lovely - it did not feel like a luxurious treat at all.

Some disappointing items

Liked: Decor, location
Disliked: delighted by the makeover.We had booked in for Sunday lunch and an overnight stay with our two little dogs.I would like to offer our observations herewith rather than on social media:No remote for TV. When I went to the hotel around 5pm to find someone there was nobody about nor the means to contact someone (no bell at reception) so I had to wander from room to room shouting to make myself heard. A bell needs to be installed at reception.We couldn't call from our room as the phone didn't work nor was there any WiFi in the room.Later a remote was provided but due to no WiFi we were unable to get the TV to work.No food after 6pm.? We found this very inconvenient. This is a high quality "Hotel" establishment and not to serve paying guests staying with you some kind of light bar snacks (room service menu) has never in 30 years of staying in hotels happened to us before. Having taken lunch at 2pm by 7pm we were in need of something.In the year 2025 in such a "luxury" establishment, leaving Nescafé in bedrooms is so not acceptable. Coffee bags are easily and economically purchased on bulk, Nescafé is not coffee.Missing bulbs in bedroom and outside lights immediately outside our room (3). A minor attention to detail.No umbrella in room. Providing rooms where guests need to walk outside to enter the main building, branded umbrellas are a must, these can be mentioned in the welcome folder as many do for toiletries now, "if not left in room when vacated will be charged for".Our lunch though pleasant, was served witha poor selection of tepid vegetables with no serving spoons nor with the horseradish sauce. The beef whilst acceptable was not the tastiest.After an evening drink in the bar we decided to sit under the vines to read. The staff saw us sit there but no lights were turned on for us under the vines which would have made the evening quite special.

A pleasant stay

Liked: Country location lovely gardens
Disliked: Breakfast room too dark Need more shelf space in bathroom Need a chair in bedroom

Superb

Very good