Rancho San Diego Inn & Suites Guest Reviews
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Cynthia Mon, 6 May 2024
Pleasant
Grissel Fri, 3 May 2024
Bad
Disliked: I have nothing positive to say about this hotel since they didn't provide me with the service. All they did was charge me for the room when they had no room available. This happened on April 4th, to check out on April 5th, and to this day, May 2nd, I have not been refunded my money. The person who attended me at the Front Desk was very rude. When I showed him my reservation, he told me that there were no rooms available. So I was never able to stay at that hotel. However, they charged me the money and to this day, they have not refunded me for the service they never provided.
Hwang Mon, 29 April 2024
We checked in but we...
Liked: It was for my employees to stay for a night, but they were not computable to stay.
Disliked: After they checked in, both my employees reported that the area was not safe to stay. So, I ask them to find another place to stay and they walk out.
Amy Fri, 26 April 2024
Disgusting
Liked: Nothing
Disliked: Nothing poolDirty BugsStaff was uncooperative and nasty
Gina Thu, 18 April 2024
Old and run down Inn...
Liked: Location was convenient and bed was just ok but not enough blankets on bed - just a thin sheet and thin cover.
Disliked: Thin walls so heard baby crying and people talking in room next to ours. Also, very loud pipe noises when water used by us or anyone near us. Did see some nats flying around and place just didn’t look like something I would feel clean in even if took a shower. Kinda sketchy place. Would not go back.
Nicolle_79 Fri, 12 April 2024
Never again
Liked: The front desk guy was nice.
Disliked: He gave me a key to check out a room that has complaints (30 min he had me walking around looking at rooms). It was nasty. So he gave me a key to another room it was ok and then decided to change my room to a jacuzzi room because of my kid and no way in hell my kid was getting in that tub! The bathrooms have windows that can't be closed or have screens. Lots of street workers around as well.
Sergio Thu, 21 March 2024
Meeeh
Liked: ..
Disliked: …
Ryan Mon, 26 February 2024
Never again!
Liked: Jacuzzi in room
Disliked: The ceiling above the Jacuzzi in the room was leaking into the Jacuzzi while we were in it. The manager was very rude said that he would fix it at nine pm instead of moving us to a new room or giving us a refund. He did not give us a refund because refunds are not allowed after fifteen minutes of checking in LOL.
Jennifer Thu, 30 November 2023
Staff very pleasent and hotel...
Liked: Location, space in room
Disliked: Outdated hotel and rooms
Aldo Sun, 12 November 2023
Very good