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Ramside Hall Hotel Golf & Spa eeee - 0808 281 2653
Ramside Hall Hotel Golf & Spa, Carrville, Durham -0808 281 2653
Area: Durham
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BOOK ONLINE OR CALL - 0808 281 2653
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2000 Ratings)
2.9 miles from Durham centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Ramside Hall Hotel Golf & Spa is set within a 350-acre estate featuring 2 Championship golf courses with a combined 36 holes amid mature woodlands and lakes. The spacious bedrooms many with scenic views feature elegant décor and modern bathrooms work desks satellite TVs with Sky and BT Sports and luxurious ESPA toiletries. There are many upgrades available including use of a chauffeur-driven Bentley Mulsanne. The hotel features 4 restaurants including the award-winning Rib Room Steakhouse & Grill and Fusion with a pan-Asian menu. Pemberton's Carvery offers traditional British cuisine throughout the day and informal dining is also available in the Clubhouse. Complimentary spa access includes access to the indoor 25-yard swimming pool bubble pool steam room and sauna. Access to the hydro-pool and outdoor pool is reserved for guests on spa packages and members. During busy times guests will be limited to a 2-hour time slot and guests may be allocated access on check-in. A tempting menu of ESPA treatments is available within the Spa subject to availability. Booking is highly recommended to avoid disappointment. Just 450 yards from Junction 62 on the A1M the hotel is just a 5-minute drive from the historic city of Durham and 25 minutes from Newcastle-upon-Tyne. Newcastle Airport is a 30-minute drive away.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
x
Free Breakfast
w
Non Smoking
q
Accessible
Other Amenities
` Airport Shuttle
` Business Center
` Free Parking
` Pets Allowed
` Restaurant
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Shoeshine
` Trouser press
` Bridal suite
` Billiards
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` Evening entertainment
` On-site parking
` indoor pool
` outdoor pool
` shuttle service
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Live entertainment
` Massage services
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Books, DVDs, music for children
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Ramside Hall Hotel Golf & Spa Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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4.5

Wonderful - 4.5 out of 5

Tim Sun, 28 November 2021

Superb

3.5

Good - 3.5 out of 5

Eamonn Sat, 27 November 2021

Great location and facilities, but...

Liked: Location was great plus the facilities.The rib room restaurant was excellent.
Disliked: Wasn't super clean. Our room was never hoovered and we had to ask the cleaners to dust down the surfaces as a layer of dust had formed even before we arrived. There were also marks on the bathroom wall that were eventually cleaned.COVID doesn't seem to be in existence here either. No-one was wearing a mask amongst staff (and most clients). People coming in to clean rooms or provide room service should be wearing masks at a minimum, but nope. It's interesting in itself that the hospitality sector has been the worst hit, but from what I can see, it's also the most wreckless. Reception staff (some) are cold and unwelcoming. The strangest thing was when my wife asked for room service for lunch, which included a soup costing £5. Reception hounded her for the cash, when it was just £5 after paying well over £1000 to stay the week. I think it may say something for the clientele they usually get here.Food was also underwhelming. The only good place is the rib room. The restaurant manager Jean is super nice and welcoming. The wine and beef were delicious. The other parts were pretty bad. The fusion restaurant was of particular low quality. I'm not sure where they get the definition of prawn tempura from, but it's certainly not from the Japanese. They put breadcrumbs on some prawns. Plus the dumplings tasted store bought.Finally, they had washing mashing rumbling at all hours of the night, often after 11pm. Wasn't super disturbing but not great either.

4.5

Wonderful - 4.5 out of 5

Lee Sat, 27 November 2021

Superb

2.5

Fair - 2.5 out of 5

Jo Sat, 27 November 2021

Well overrated

Liked: Spa area was lovely.
Disliked: Was told my daughter wasn't allowed in spa area after 6pm. This was not in booking conditions or on website. Would've checked in earlier had I know and not had a disappointed child on my hands. Bar area has no atmosphere and really tacky caricature drawings on walls. Very dim lighting throughout. Most uncomfortable pillows I've ever slept on.

5

Exceptional - 5 out of 5

Rebecca Fri, 26 November 2021

Exceptional

Liked: it was beautiful and peaceful
Disliked: nothing :)

3.5

Good - 3.5 out of 5

Callum Thu, 25 November 2021

It was a lovely stay,...

Liked: I thought the room was well put and tidy and the spa facilities were brilliant. the staff were very helpful and well mannered.
Disliked: the bath in our room was disgusting, it hadn?t been cleaned out from people who had previously used it. our check out was 11am yet we still had the house keeper knocking at the door early hours of the morning.

4.5

Wonderful - 4.5 out of 5

Donna Mon, 22 November 2021

very relaxing will be back...

Liked: everything from staff so polite to amazing food
Disliked: I?d only say the little downside was the mattress quite hard found it uncomfortable but loved the blackout curtains even had a lie in

4

Very Good - 4 out of 5

Kyle Mon, 22 November 2021

Very good

3.5

Good - 3.5 out of 5

Robert Mon, 22 November 2021

Good

Liked: Better than last stay ,but very disapointed in the Rib Room as the meal was below average...
Disliked: quality & time waited

5

Exceptional - 5 out of 5

Alisha Sun, 21 November 2021

worth the price, will return

Liked: lovely building, very classy
Disliked: some of the things were in different buildings but not hard to find

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Ramside Hall Hotel Golf & Spa Carrville, Durham