Name: Ramkota Hotel - Casper
Address: 800 North Poplar Street, Casper, WY
Telephone: (888) 406-7656

Exceptional

Passable

Liked: The rooms were nice and clean as usual.
Disliked: The staff wasn’t very good at the front desk. In the morning house keeping was beating on the door 10 mins after 9:00 when check out is at 11:00 not cool. I went down stairs at around 9:30 to 10:00 to get coffee and maybe a little breakfast but they had already put everything away. What is going on with this Place I’ve staid here in the past several times and it was a lot better. I won’t be staying there again for along time.

overcharged

Liked: Bookings and Ramkota charged me for TWO rooms .. happy in fact very happy with the first still very upset to pay for a second room that I could not use
Disliked: Paid for TWO ROOMS only used one

Superb

Average

Liked: Good location, felt safe
Disliked: Staff not the most welcoming, rooms need an upgrade and could do with a good deep clean( window sills,corners)

Very good

Passable

Liked: The pool and hot tub were nice when it wasn't crazy busy. The location was convenient.
Disliked: Our room clearly hadn't been cleaned well. The notepad was used and only had 3 sheets left woth handwriting all over it. There were also multiple sricks of beef jerky on the floor, and no bath plug, as well as not enough pillows.

Just ok, not great

Liked: Clean
Disliked: Billing was incorrect with errors. Took information and clerk could not fix on day I checked out. Charged to my card and said they would correct later

We stayed for a wedding...

Liked: Location was great. Breakfast, was good.

Great place just needs better...

Liked: The day staff was so sweet and accommodating. Zack and Christine did a nice job with the breakfast they include here. Breanna front desk manager solved all the issues that came up with the rooms we had.
Disliked: Every room had something broken in it. First room was the lock and we had to keep programming our cards. Second room no air wasn't working. Third room, no seal to fridge and balcony door was broken. TV was very bad reception. Pool for the kids is great. Maintenance here could be better those employees didn't seem to care much.