No value for money

Liked: Nothing, left after one night
Disliked: This is no 4 star hotel, maximum 2 stars, the worst breakfast and worst value for the money in 2 weeks, left after one night and checked in at Hilton Orlando

Very good

I'm not happy with my...

Liked: The only one thing about the hotel was the view
Disliked: The customer service was not very friendly, front desk not friendly either, I thought I book 2 rooms and when we got there they said that there was only one reservation we try to get another room and they said they were sold out, not very friendly , that there was nothing that they can do and if we wanted to cancel the one we had we still have to pay for the room, nu the way there was more rooms they just didn't want to work, 200dls for the night and the room wasn't even clean, I won't recommend. Really bad exoerience,

Weather excellent

Liked: The cleaning lady was excellent Always smiling
Disliked: Breakfast

Very poor

Liked: Very nice room, common areas, and staff. Although breakfast was served on a different floor the staff spent time explaining everything we needed to know. We enjoyed our stay and would return.
Disliked: Parking can be a challenge as the rooms fill up.

Disliked: Manager was not attentive

Liked: Location
Disliked: Room looks run down. Dirty csrper. Dirty hallway needs paint. poor continental breakfast.

Liked: One friendly front desk clerk, close to Universal
Disliked: Too many to list. I have emailed the hotel and the corporate office about the issues. Rude staff, broken latch lock (maintenance screwed it back into same holes, so it didn't hold), trash in room, locked stairwell doors, peeling wallpaper under window.