Ramada Park Hall Hotel and Spa Wolverhampton Guest Reviews
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|1.6 miles from Wolverhampton centre|
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Nick Thu, 6 August 2020
4star hotel that is actually...
Liked: Upon arrival we were met with attitude from the reception. I had booked the hotels finest club room however, the room was very dated and dirty and at a cost of £180 pounds, I requested an alternative to which their wasn?t so we had to downgrade. When using the hotel bar, we were told there was no Diet Coke and would I mind having Orange Juice instead. This continued throughout the evening for all guests. Sitting at our dining table, a high percentage of the menu wasn?t available due to no stock however, the food was very good but, I requested 4x Bottles of still water to take to the room and was informed the hotel had no water. Overall the hotel staff were pleasant but, the oldest manager was no more than 20years old and this reflected in the stay. Would I return? No.Would I recommend? No.I?m sorry to be blunt but this was an awful experience.
Disliked: Nothing to like.Unprofessional.Dirty.Dated.
Sharnjeet Tue, 4 August 2020
Yasmin Mon, 3 August 2020
The stay was made better...
Liked: Customer service was excellent considering website is not up to date.
Disliked: Pictures on website do not fit the hotel look and feel. Please update.
Anonymous Mon, 3 August 2020
A lovely, really pleasant stay!
Liked: Really lovely, attentive staff!!
Fleur Sun, 2 August 2020
Liked: The receptionist, Shannon was really lovely and very helpful ?Bedroom was lovely. I had a king twin room with my 2 children which had lovely views over the garden.
Disliked: Breakfast was delivered late but that?s understandable given the current situation!
Rajkumar Sun, 2 August 2020
Zara Sun, 2 August 2020
Liked: They got us the wrong room and was quick to change it for us we ended up with a brilliant room
Disliked: A little more sensitive to anniversarys
Alyson Sat, 1 August 2020
Cg1999 Sat, 1 August 2020
Liked: Having our own garden was wonderful.
Disliked: The sofa bed was rather rickety.
Guest Wed, 29 July 2020
Liked: The view and location
Disliked: It wasn?t cleaned properly, biscuits crumbs by the window. The shower taps weren?t working properly, very hard to open the shower. Coffee cups weren?t clean, the cushions didn?t look clean. Great customer service by the receptionist.