Park Hall Hotel and Spa Wolverhampton Guest Reviews
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Write a review
Akinyemi Mon, 18 March 2024
Everything is nice we love...
Liked: Everything
Disliked: Everything
Donna Mon, 18 March 2024
Loved it! Staff made the...
Liked: Staff were great, really friendly and helpful, particularly the chap on reception and Sherelle in the bar.
Disliked: Food was hit and miss, no lift, no water in the room and the hotel is pretty tired and needs a refresh.
Alexandra Mon, 18 March 2024
Good and bad.
Liked: Most of the staff were great Breakfast was fantastic Room was spacious and bed very comfortable
Disliked: Bar manager needs training in complaint handling and needs to improve her attitude when talking to customers Cleaning needs to be more attentive - didn't appreciate finding soiled underwear from a previous guest left in the room.
Samantha Mon, 18 March 2024
Very good
Kelle Mon, 18 March 2024
Don't underestimate the beautiful hotel...
Liked: The spa was lovely, shame the jacuzzi was out of service but the pool was gorgeous temperature and facilities well maintained and clean. Breakfast was yummy , fresh fruit and varied options for vegan and gluten free choices.
Disliked: Jacuzzi being out of service and the lady at front desk giving incorrect information
Roy Sun, 17 March 2024
I enjoyed my stay.
Liked: Comfortable bed, good food - though limitedStaff very respectful and kind
Disliked: No grieving the hotel roomNo elevator, difficult to get luggage to hotel roomRestaurant menu limited for longer hotel stays
Claire Sun, 17 March 2024
Good
Liked: Bathroom... Breakfast was very good, and varied. Room was ok.. I thought it would have been bigger.
Disliked: Check in was a little chaotic... location was a difficult place to find. Would have struggled without satnav. Bar closed earlier than advertised, and resulted in a confrontation with guests and staff.. Felt uncomfortable to witness.
Neil Sun, 17 March 2024
Superb
Sheryl Thu, 14 March 2024
Was fine for one night,...
Liked: The room was comfy and clean.
Disliked: The swimming pool was closed (which is why we chose this hotel over premier inn). Sometimes things happen, completely understand, but no reason was given so unsure why. Our room wasn’t ready on arrival despite arriving after check in time and we had to wait.The tv in the room has a weird locking system in it and a pin number once unlocked. No info on this in room so had to call down to reception who then talked us through the steps, but info in arrival or in room would have been beneficial.Weren’t given any information from reception staff about facilities other than telling us the swimming pool would be closed during our stay. Didn’t feel overly welcoming, more as if checking in was an imposition.
Hania Thu, 14 March 2024
Exceptional