Ramada on the Bay Conference Resort Belleville, Belleville

Liked: It was nice to have the in house breakfast before we headed out for the day.

Heat was not working properly

Liked: Staff was so friendly
Disliked: Heat was not working Room temperature was so down

Bad

Exceptional

Very good

Great location, walking distance to...

Liked: Check-in was fast
Disliked: Paper glasses vs. glass

Very good

Liked: The reno is comming along great
Disliked: No shelves in shower to put things. More outlets near the bed to plug in phone

Will pay more for a...

Liked: I liked the price point.
Disliked: I asked the woman at the front desk if our room had a bathtub, as I needed to bathe my daughter. If it didn’t, I wanted to change rooms. She said it did, but when we got there, it didn’t. We were too tired so we kept the same room. Next, the heat of the building was extremely high. Because we could not regulate our room we each had a terrible sleep. We had to keep the sliding door open all night to cool our room down but kept being woken up by freight trains and people yelling and fighting outside our window. The room was mostly clean, but my daughter dropped a toy behind her bed revealing thick dust bunnies and food or a liquid that had spilled and not been cleaned. Finally, the breakfast could have included more variety. I expect at breakfast to see several kinds of fruit, at least one kind of meat (bacon or sausage). Perhaps this was reflected in the price (but the booking website failed to mention this). Had I known this I would have paid more for a room with a bath, a well rounded breakfast and temperature control.

Not as good as the...

Liked: Breakfast
Disliked: It was our second stay on this hotel. The first time we stayed on a room facing the water. This time, we arrived very early and asked if we could be accommodated on that same side, facing the water, since the hotel was empty. For our disappointment the answer was ‘no’.

I would not go back

Liked: I booked because of the indoor pool, when I got there it was drained. I expect and knew about the outdoor one being drained but did not expect the indoor one to also by drained. Had I have known I would not of spent the extra money to have a pool, and would of booked elsewhere. When checking out I ran into others people that where also annoyed that the pool was closed. Indoor pool closure should be mention on booking site, prior to booking.
Disliked: that the indoor pool was closed and there was no mention of it, on booking site. Had I of been aware that it was closed, I would of picked a cheaper place to stay