Not sure if this room was for handicap accessible or if all the bathrooms are like this but the shower was not enclosed at all from the toilet and we took one shower and the both the bathroom and four feet into the bedroom were soaked! It was disgusting - didn't drain at all. There were puddles all night, I have pictures too! I was appalled - I hope no one has to go through what we did. I walked through cold puddles to pee throughout the evening - it never drained. Super disappointed for $200 a night?! Unbelievably terrible on top of the hour and a half late check in. They let us park an extra car for the inconvenience and tried hard at a customer service level but the room, OMG, atrocious.

Liked: Location.
Disliked: Shower soaked the entire bathroom and four feet of the carpet!

The parking was free and convenient. The air conditioning was wonderful and the bed was big. All in all, a good experience with no complaints.

Liked: Convenient parking.

Staff was great - they even opened the store for us to get a snack after our concert. Fantastic location. We will stay there again for sure. The courtyard is beautiful!

Liked: Near lots of LA fun times!
Disliked: No restaurant during the day.

Very good

Liked: The room was clean and confortable. They did clean the room every day.
Disliked: Air conditioner was noisy. Location was not that good enough for the price.

Unique way of check in....

Liked: Towels are new and easy to locate the place. Very near to Cryto.com
Disliked: No bidet

Exceptional

Very good

Liked: Perfect, clean rooms. Good safe parking. Close to city centre. Friendly staff.
Disliked: Old and not maintained hallways. Creepy at night around hotel, lots of homeless people.

We came to the city...

Liked: Everything from parking to the rooms. It met every expectation we had. We will definitely book again!!
Disliked: I truly don’t have anything bad to say!

Very good

Pleasant

Liked: Parking was secure
Disliked: Right in the middle of a lot of homeless

Exceptional

Very friendly hotel in an...

Liked: The staff was so friendly and helpful, at all hours of the day. Whenever we asked for help with anything, or had an issue, they were very fast and service-minded. The staff, the location and the parking facilities made the experience overall a good one! We travelled all over Los Angeles and found the hotel to be in an excellent location to get to!
Disliked: We didn't have any hot water in the shower the first few days, but as soon as we mentioned this - the very helpful staff sorted it out immediately. So basically, the excellent staff made up for the things that were less good :) The carpet in the room was very dirty and stained, the beds were very hard, and the breakfast could use a big upgrade!