Good

Liked: The location was greatly placed as it served the purpose of the trip.
Disliked: Staff coming very early in the morning for room service or cleaning when you haven't even checked out yet.

Very good

Bad

Very good

Passable

Exceptional

Hotel Stay

Liked: Hotel was clean, in a convenient location with onsite parking
Disliked: The hotel is in a good location but is now dated. The air conditioning didn't work so the room was really hot. Couldn't open the window to let in any air and to be fair it was hot in the corridors as well. Also during my stay one of the elevators was out of action twice which meant long waits with only one elevator. I was on the 7th floor so could use the stairs but other friends staying at the same time were on the 14th so not great. Also the hotel restaurant applied a service charge on the bill. Though I'm happy to leave a tip I prefer to have the option based on my experience. We waited 15 minutes for drinks when we were 10ft from the bar and it wasn't busy.

Passable

Disliked: The intercom didn't work and inspite of asking for support multiple times, it wasn't rectified.

Would recommend good value for...

Liked: Comfortable bed, upgraded to a suite. Good breakfast. Helpful staff
Disliked: Nothing