Ramada Hotel & Conference Center by Wyndham Las Cruces

Will stay again if in...

Liked: Lots of construction made it hard to access facility and to get back on I 10 as on ramp was closed

Superb

Looks rundown and old. Not...

Liked: I liked the palm trees outside and the location wasn’t far from places to eat.
Disliked: It wasn’t very clean. Looked rundown and old. There was hanging plastic from the ceiling right outside our room in the hallway, like it was supposed to be blocked off for renovation but had fallen down.

Great location to the university...

Liked: The location to the interstate and the convention center.
Disliked: The cost for the run down rooms and the overall mugginess of the whole building due to the pool being open air in the center of the building.

Good

Not clean, unprofessional staff, definitely...

Liked: Lobby was clean and pretty
Disliked: Staff was rude, unhelpful, and hallways to rooms were gross. No more restaurant or bar open. (Main reason we chose this location from previous stay a year ago) room was ok but not completely clean, floor had not been swept or mopped. Roof had a ton of water spots and peeling panels. They are definitely letting this place fall apart. Breakfast was joke.

I love this hotel ,...

Liked: I love the originality of the building, especially the clerk’s desk and the automatic doors as you walk in. It’s very welcoming.
Disliked: The carpet in the hall way, and they breakfast is really simple for the hotel having a restaurant. Some eggs and potatoes would be good or biscuits and gravy.

Exceptional

Not a very good experience...

Liked: Upon arrival, we liked the interior of the hotel, However, there were several concerning issues that arose.Firstly, (the pool is indoor just a heads up), also the elevator was malfunctioning, necessitating the arduous task of transporting our luggage up the stairs.Secondly, the ice maker was inoperable, as our room was situated on the opposite side of the building from essential amenities.Despite the oppressive heat of over 90 degrees outside, we attempted to cool our room by adjusting the thermostat to approximately 68 degrees Fahrenheit. Unfortunately, this effort was futile, as the bathroom was subsequently flooded with water.We were informed later that the minimum recommended temperature for the room was 68 degrees Fahrenheit, but this was not explicitly stated in the room’s amenities or signage.These circumstances compelled us to leave the hotel and seek alternative accommodations, which added to the inconvenience.On the positive side, the front desk staff was exceptionally courteous during our check-in. However, the manager’s behavior was unprofessional and confrontational regarding an issue that was beyond our control.In light of these experiences, we strongly recommend considering alternative accommodations to ensure a comfortable and satisfactory stay.