Name: Ramada Hotel & Conference Center by Wyndham Hammond
Address: 4141 South Calumet Avenue, Hammond, IN
Telephone: (888) 406-7656

Liked: Beautiful, big room. Clean. Would certainly stay again.
Disliked: The gentleman who checked us in wasn't very friendly; however, everyone else was.

We got there and the smell in the lobby was old and musty. We waited about 40 minutes for our non-smoking room to be ready. When we got our room, it smelled somewhat fresh. We left for about an hour and came back to it smelling like someone had just smoked a cigarette. I guess that's how long it took for the spray to disintegrate. The smoke smell was thick in the room, the carpet felt dirty and the bathroom sink was so old it was cracked. The staff wasn't friendly except for one of the shuttle drivers. I've stayed in Ramada's many times and this does not meet the excellence of all of the others we have stayed in. I'm quite suprised Ramada lets this hotel have their name on it. I would not recommend it.

Liked: Bed was comfortable.
Disliked: Room smelled of cigarettes; dirty; outdated; skeleton staff.

No Internet, poorly maintained

Liked: The bed was clean and comfortable. The pool looked nice but we didn't try it.
Disliked: The toilet was running, and they had the man fixing stuff at 9pm (he "fixed" it 2 times with no big success). The shower faucet was leaking too. If you need WiFi - they have 2 networks, but there's no Internet access at all, even early in the morning, so it's not a capacity issue. Room was awfully humid and with no ventilation working didn't smell well. AC while being not too noisy failed to fight the humidity. Their continental breakfast is very basic, but we expected this. Avoid this place if possible. $120 for just a bed with no now considered basic amenities is a false advertisement and a rip-off.

Exceptional

Customer friendly

Liked: The front desk lady was very nice and helpful.
Disliked: The first room had a burn in chair and tv didn't work, but we were switched to a bigger nicer room no extra charge. But the entire place needs an update.

Very good

Good

Liked: The size of the room was bigger than most hotels. The high ceilings were nice. AC worked perfectly. The pool was very nice as well.
Disliked: The carpets were really dirty even the stairs. The bathroom shower head wasn't working properly. The refrigerator in the room was making a continuous loud noise. Toilet didnt flush properly. Beds were not comfortable.