Exceptional

Disappointed.

Liked: Clean property and friendly staff
Disliked: Our key card never worked in either of our doors and we’re always going to front desk to deal with this. Very frustrating. We booked this hotel for the pool facilities and we were told upon arrival the pool was closed but would be open the next morning and many stories around the hotel as to why the pool was closed. I think they should refund people a portion of their fee for room as facilities weren’t operation . I had 3 rooms and other family had more rooms so this forsure was an inconvenience. And again the construction on a Sunday morning early is unacceptable .

Disappointed

Liked: The property was nice and clean and the staff was very friendly.
Disliked: We booked the hotel because of the pool facilities and half way through the stay and before the rest of the family arrived the pool was closed and heard all kinds of different stories as to why . The only sign on the door was closed for maintenance. Who closes their pool when the hotel is full of guests for maintenance. Also construction going on and hammering going on at 7 am outside our door was not appreciated on a weekend .

Very good

We were put on a...

Disliked: The room wasn’t clean, floors needed to be vacuumed and the tables were dirty

Pleasant

Superb

Exceptional

Liked: I loved everything! The room exceeded my expectations. The staff were friendly and welcoming. I will certainly be back on a regular basis!

Overall staff was great and...

Liked: It was very clean and most of the staff was very friendly
Disliked: We arrived Friday night and after taking the payment we were told that the pool was closed . Which first I think it should have been mentioned when booking the room in the confirmation email . But it should have also been mentioned when we arrived before they took the payment we needed it a family get away and if we would have known about the pool we would have booked elsewhere. Also on Saturday morning when we went for breakfast at 9:37 there’s no more sausage left I did let the employee know about that and asked her if more were coming and she said no which I think it’s a little stupid since they still serving breakfast for a bit