Good

Liked: Close to airport. Airport shuttle.
Disliked: Old hotel needs updating

I would not use this...

Disliked: Front desk have no idea what a customer service is. They have a system call bounching; I had to ask three times before she would answer (asked same person twice and other person once) and they were doing this to other people too. I called from the airport to be picked up, waiting time is 15 to 20 minutes I was told, 30 minutes went by and I saw their car drove off. So I called and was told don't complaine about it! Wow! never using this hotel again!!!

Passable

Liked: The room was pretty clean.
Disliked: The staff was rude (front desk and the restaurant).

A bit disappointed on this...

Liked: The shower was good and the location is great.
Disliked: The front desk lady wasn't very friendly. She had no smile either checking in or checking out. The other bed in our room was broken. We didn't bother to change the room because we only stayed for a night. The light at the entrance was broken, too.

Poor

Liked: Prices were very reasonable and the room was clean and comfortable.

Liked: It was convenient to the light rail station, and the price was reasonable.
Disliked: There was no breakfast room, and the coffee maker in the room did not work.

Liked: You didn't give us a hotel. We called the desk and we had no reservations
Disliked: Front desk was extremely rude and uncooperative

Liked: Nothing
Disliked: The pool did not look clean. The staff at checkout was rude and not accommodating. The room had a musty smell and the air conditioning was really loud.