Junkies and lies

Liked: It was as clean as the old building would allow it to be. The sheets and towels were fresh. Good cleaning staff.
Disliked: They advertised free breakfast...there was none. The pool was full but locked up and we were told it was being serviced. The location was on a main strip where 4 buildings down we witness a van of junkies shooting drugs...I'm gonna pass next time

Ritz-Carlton by comparison

Liked: Literally everything else. We booked this room on short notice after checking into an absolutely disgusting budget hotel in ABQ (you get what you pay for, I guess). Check-in was quick and friendly and the room was clean and secure. We will absolutely be staying here again when we come to Santa Fe.
Disliked: The only thing that slightly bothered me was the noise the shower made when I moved around in it. It was very loud and squeaky and I worried it would be loud for those in the room below me.

Pleasant

Liked: Location. Easy access to local shops and restaurants.
Disliked: Didn't like the breakfast option. 1 Capri Sun, 1 granola bar, and 1 fruit cup in a brown paper sack is NOT a breakfast when you are substituting for a continental breakfast. Cereal, individual milk cartons, fresh fruit, muffins, etc. Would have been better in my opinion. Air conditioner didn't work in our first room. Had to switch rooms at 10:30 pm.An incident involving police had just happened in the parking lot when we arrived. Made us leary to park...

Very good

Never again.

Disliked: Hot rooms AC didn?t work. Gave us the key to someone else?s room. Room keys didn?t work for side entries. Had front door main entrance locked from inside on Sunday when leaving. Very poorly managed security.

Exceptional

Good night sleep

Liked: The hotel scent, the friendly staff, the location.
Disliked: The breakfast snack! For $$ paying how about a muffin & real fruit? Water? If Ramada doesn't carry "money", there should be laundry cards or other type of payment choice. Pretty minor "complaint" considering all the positives!

Will not be returning

Liked: Clean room. Comfortable beds and pillows. Sink is in the bathroom so if you need to get up and do your makeup you don?t have to have the light on by everyone else when they are still sleeping.
Disliked: Front desk lady is abrupt and cold. Offers no information about the amenities. If you don?t ask for information about breakfast, pool, exercise room, etc she won?t give you the info. There is not documentation in the room with information either. The parking lot in back of the hotel has no lighting. We felt very unsafe leaving our car there. No outlets or USB ports to charge your devices. Make sure your bring a portable charger or be ready to unplug their alarm clock or lamp in order to plug your device in. I?ve been in many 2 star hotels in the past 5 years and have never before run into one without an outlet or USB ports for your devices.

Fine for what I needed.

Disliked: Front desk clerk was very unfriendly.