Ramada by Wyndham Provo Guest Reviews
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Copper Fri, 25 July 2025
Bad
Disliked: I was never refunded the $25 deposit on July 9th. I think it was July 8th through the 9th or July 9th through the 10th and when I got there in the shower there was either human feces or animal feces and they downgraded my room and that was the only thing they offered me. I feel very disgusted disrespected and I just feel like it was the most unpleasant experience I'd ever could have imagined. Your customer service is absolutely horrible. You guys really need to work on professionalism, communication and how to treat a customer because I've never been treated the way I was treated any store hotel anywhere in my life absolutely disgusted 0Most of the Ramada I proceeded to go back again today and the lady at the customer service or the front desk. Was extremely rude. Unhelpful didn't look up my name. Didn't look up my my the last time I stayed there. I looked it up on booking.com showed her I was never refunded. She said oh it usually takes a month. I called my bank. They said it's released immediately 1 to 3 days so unless they released it to the wrong card I'm not sure where it went or if there are just workers there that are not refunding people. I highly suggest you guys are reevaluate your whole way. You run things and maybe do some new hiring of stuff cuz things there or just out of control
Reynolds Thu, 24 July 2025
Exceptional
Stephen Tue, 22 July 2025
Good value but disappointed in...
Liked: Clean, good value, helpful staff.
Disliked: Soft, lumpy mattress.
Anonymous Mon, 21 July 2025
Superb
Jan Sat, 19 July 2025
Superb
Anonymous Fri, 18 July 2025
Poor
Liked: Beds were comfortable
Disliked: They ran out of breakfast an hour early. No forks or spoons. Bathroom was gross, mold in the grout and dirty shower mat. The bathroom was far below clean.
Sandra Fri, 18 July 2025
Superb
Liked: The room was clean. The staff was friendly and helpful. The location is beautiful.
Disliked: Nothing
Anonymous Sun, 13 July 2025
Exceptional
Liked: Good
Bohdan Thu, 10 July 2025
Passable
Trinidad Thu, 10 July 2025
I felt uncomfortable and unsafe.
Liked: Not Much
Disliked: Couple days no plates, fruits and bread. Towels are fresh and clean, but the bed sheets and pillow cases were not fresh and clean. Lavatory was not draining properly, room had a cigarette smell. The pizza delivery guy was able to come up on the side door without security, I caught him, when i got some ice from the ground floor. I FELT UNSAFE!