Ramada by Wyndham Portland

Poor

Liked: Nothing
Disliked: Small shower small space in the bathroom

Exceptional

I would not recommend this...

Liked: Nothing
Disliked: Everything

Written above in first question...

Liked: It looked like it would be a nice place to stay, however I didn’t find out thanks to an employee that was beyond rude who after myself walking outside to call booking.com due to an error with my booking and going back inside had tried not one Time but several times to rebook using my banking information that was on the booking website. Due to this my bank account had gone into the negative and I couldn’t get a room not just at this place but any other! No please keep in mind my home had just burnt down and I didn’t have a place to go. This was far from alright!! Even worse if it could have gotten worse I was still charged over $400.00 that the the girl checking customers in did not take off. I was told that she took the 3 off that she had done (again using my debit card without my knowledge ) but that she couldn’t remove the $400+ dollar one which I’ve still not been refunded for as booking.com has been waiting for well over a week for you to get ahold of them and never being contacted! I will have to get my attorneys involved in this as everybody whom has been trying to help me has had no luck!
Disliked: Everything

Very good

NOT SAFE!!!

Liked: The original staff seemed lovely. They were very accommodating. I do wish I’d read reviews and knew about the location before booking. This is a privately owned hotel. They will not reimburse your money. You will have to go to corporate. Don’t let the price tag fool you. It’s a drive with dangerous drug use and transients frequenting the hallways. NOT SAFE!
Disliked: If it could be a ZERO Star it would be! What started out as what we thought was an act of kindness, quickly turned into a feeling of being bamboozled. The front desk staff at check-in were kind, accommodating and allowed us to check in early. They accommodated our accessibility needs due to traveling with our complex daughters in wheelchair’s due to outpatient procedures at a Portland Childrens hospital, but the property was unsafe, run down and surrounded by drug use. We left at 5:00 pm after literally being there for 4 hours because transients were roaming the hallways (not patron’s of the establishment). There were people doing drugs outside our window. We felt very unsafe! Furthermore, there was a huge water leak in the window of the ADA room that we notified them about immediately and no one came. As we were leaving the young woman at the front desk was completely uncaring/rude, as I imagine they get paid for rooms that people don’t end up staying in quite frequently due to the unsavory, unsafe and unsanitary conditions. Don’t let the website pics mislead you. To top all things off, as we went to leave someone was parked in the no parking lines next to our wheelchair van and we had to pull out to load our child blocking traffic. That was the final straw! We had to drive home to central Oregon.This is the response I received upon request of a refund. “Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations, especially given the circumstances surrounding your travel.Please know that we did our very best to accommodate your family, including offering an early check-in and ensuring your accessibility needs were met upon arrival. Once a guest has checked in and used the room, especially for several hours, we are unfortunately unable to resell that room for the night, and as such, we are not in a position to issue a refund.

Very good

Disliked: The beds were too tall, but found out later that I could’ve asked for a stool.

Very good

Boooooo

Liked: Hmmm. I didn’t like very much about the place…the tv was a large screen LG so that is something…the breakfast was pretty good tho not much of a spread far as options. But it was good.
Disliked: Ok so even early evening the main door to lobby remained locked. This is because of the area and Portland’s preference to the street dwelling drug addicts and nut jobs and fentanyl zombies over the comfort & safety of law abiding citizens. This area is the epicenter of this outside of downtown. So that was a hassle but fine. Next, front desk lady was rude or grumpy or both. Was informed when arriving that my form of payment is not accepted, even tho it was ok to hold the reservation & book the room, they would not let me pay with it. In fact none of my debit cards or ApplePay would work. Debit card from major bank only. No credit card or PayPal types. So I asked about cash. Yes with $350 deposit on top of the room fee. Since I’d be screwed otherwise I said ok. Walked 8 blocks to atm to drain most of my funds. Then as I was forking over the money I’d meant for stuffing in garters at Club 205 next door, the rude lady continued scolding me about not knowing the policy of not accepting payments forms that are accepted everywhere else. I tired of this quickly and pointed out that I might have known, had it been posted during booking or anytime sooner. Anyway. 30 min to get checked in and btw, it’s nearly midnight now. I walk in to the room and audibly sigh. First I can’t find a light switch for forever, when I do, it doesn’t work. Finally fumbled into a lamp. All told the lighting consisted of 2 dim lamps and two bulbs over the vanity. Sigh again when seeing bathroom. The tub is dingy and small, shower head was decent but really loose on its bracket. During shower it did fall off completely and dumped all over the floor and I had to rig up some crappy deal to finish. Oh the lighting in bathroom no better, one switch barely worked till I found the sweet spot. Mark the tap now I foresee a deadly fire in the future from that shorted out light switch in room 111. Dang 111 isn’t that some kind of bad juju? Anyway, I said it hear first. Ok so back to the present.