The front desk personnel were great. Our room was the problem. On one of the beds the sheets weren't changed. They had blood and mascara stains. The pillow had hair. When we removed the sheets the mattress was even worse with stain. We weren't offered another room. They just brought new sheets and pillow cases. No one followed up.

Disliked: The bed!

Liked: Good Price/quality
Disliked: It was ok.

Liked: Very quiet
Disliked: Yes I found a needle there with liquid in it and had to get a towel and throw it in the trash they need to check the rooms very good when they clean

Liked: Pricing and quietness of the property. Certain rooms offer a spectacular view of the San Gabriel Mountains.
Disliked: The rooms are a bit dated..

Liked: Located near local college community.
Disliked: Inside noise from neighboring rooms.

Liked: Availability and location
Disliked: Cleanliness. Bugs, hair, etc.

Liked: The staff and front desk workers are more than accommodating and made sure our stay was as best as possible.

Liked: Close to the main part of Pasadena
Disliked: People smoking in the close by

Liked: I hated this hotel I liked nothing about it they weren't clean and the bedding was outdated and the microwave did not work twice
Disliked: There was whole bunch of dust on the top of the curtains in the room and the bathroom had used tissue on the floor when I first arrived. Then the walls had stuff on it looked gross I don't recommend this hotel at all

Liked: I liked the location and the friendly staff. The staff went out of its way to help me.
Disliked: The bed was too soft for my old back.