Ramada by Wyndham Oceanside

Exceptional

Liked: AREA
Disliked: PARKING

Do not stay here.

Disliked: Required a $200 cash deposit; very sketchy. no pool or even place to sit outside. upon arrival homeless man screaming, ambulance and police in parking lot. Rude staff.

Good

Liked: Short walk to the beach
Disliked: The pillows were awful flat.

Very good

Wirt hotel staff in CA

Liked: Nothing. The desk clerk was aggressive and rude. She was young and unprofessional with poor communication skills, that when questioned for clarity became foul. She lied to the manager. The misunderstanding was over the deposit which she did not explain could be returned right away if paid in cash. I had two days reserved which she wouldn't fold into one reservation, telling me I would pay two deposits of 200. I told her I wouldn't be able to stay the second night. I was surprised but not angry. I'm a HS teacher for 30 years, I don't argue with ignorant, loud people. Her friend behind the desk called me a stupid white bitch and they were showing off for each other. She then abruptly canceled my room after I paid, leaving me without almost 400$.
Disliked: After she ran on lying to her manager, the manager reluctantly spoke with me, interrupting me, not believing me and then accusing me of not listening when I asked questions. She was aggressive and even nasty, refusing to make me to stay there, although I was still trying to compromise. I did make a comment she had no business being a manager and she doesn't. They should be maids and be retrained to work with the public and represent Ramada/Wyndham. I am a CA educator with a master's degree, had my granddaughter with me. I was visiting family in my hometown. I had taught math for 5 years right across the street. I left crying and feeling stranded. My bank was closed. It was 4th of July. The girl laughed at me as I left. Other people, you g people, maybe not employees, were hanging around. I don't call for anyone to lose their job, but this can't be an isolated incident. She was upset I caught her lying, not having been clear about the deposits, claiming then to her manager that she'd been clear. If I had been beligerant or offensive, I would say so. If I had scolded her, she would have deserved it. I didn't. She was showing off and acting "ghetto". And I'm not white, I am a Chicana, and was also traveling to meet a shelter director from the border because I run a non profit for deported mothers and refugees since 2020. That's who they attacked and ridiculed. I stay in hotels almost every month, Wyndham, but not the cheaper Ramada. I know what decent service, kindness and consideration should be. I'm also a senior with a disability that they bullied. I suffered a panic attack in the car in front of a 24 year old. Shameful!

Pleasant

Very good

Very good

Bad staff

Liked: Good Location and low noice
Disliked: The young lady at the office was not friendly at all. She talked down to me because I was 20 minutes late to check out. She had no consideration that I was on a wheel chair and a walking cane. I sent my wife to check out and get my $200 deposit, but the front desk lady sent her away and told her that I needed to be present to get my deposit, And my wife felt scolded and embarrassed by your staff.