Ramada by Wyndham Northern Grand Hotel & Conference Centre

Perfect

Liked: Room was great Gym meet all my travel workout needs The welcome reception was lovely and helpful especially like the text ability for quick questions
Disliked: New battery for clock in gym

Wonderful hotel staff made our...

Liked: Almost everything was as we hoped for. Great location to places we needed to be. The hotel desk employees were very helpful and knowledgeable. The cleaning crew very accommodating. Breakfast was good.
Disliked: We arrived late. The hotel staff were very quick to get the necessary paperwork done. After putting our luggage in our room, my child and I decided to have dinner in the restaurant. We know it’s not a fast food restaurant, and expected some delays, but considering there were only 3 tables we didn’t expect to stand in the doorway 10 minutes before being seated. Nor did we expect to wait another 15 minutes before getting menus, or another 15 minutes before ordering 2 salads and tea. Another 15 minutes went by before our tea arrived. Another 20 minutes later, our food was delivered by a kitchen staff member who placed the food on the table and left. We didn’t even have utensils to eat with, so we had to as another server for them. Our server didn’t come back to our table until we finished our salads. Our order included ice cream, so we asked for ONE dish of vanilla as I didn’t want anything else. Our servers brought one vanilla and one chocolate.Breakfast was good, but be sure to get there early as they start cleaning up the hot food 30 minutes before they should.

My stay was pleasant

Liked: Breakfast was great, and the location of the Ramada Hotel was excellent.
Disliked: I requested a mobility suite and the overhead lamp on the seat did not work I had to call the front desk twice. the most important issue was the shower. I would turn on the taps and the water would not be warm. Again maintenance was called twice and out of the 4 nights the shower only had barely tepid water. This problem needs to be fixed for the next person using this room. It was extremely frustrating. I would like to request a partial refund for the inconvenience this caused me during my stay at the Ramada..

Very good

Exceptional

Very good

Liked: It was decent price and the breakfast was great.
Disliked: It was loud in its location. Windows let lots of noise thru

Disappointing

Very good

Great stay

Liked: Breakfast was great and quiet/convenient location
Disliked: AC unit was noisy