Ramada Hotel & Conference Center by Wyndham Hammond

Liked: Beautiful, big room. Clean. Would certainly stay again.
Disliked: The gentleman who checked us in wasn't very friendly; however, everyone else was.

We got there and the smell in the lobby was old and musty. We waited about 40 minutes for our non-smoking room to be ready. When we got our room, it smelled somewhat fresh. We left for about an hour and came back to it smelling like someone had just smoked a cigarette. I guess that's how long it took for the spray to disintegrate. The smoke smell was thick in the room, the carpet felt dirty and the bathroom sink was so old it was cracked. The staff wasn't friendly except for one of the shuttle drivers. I've stayed in Ramada's many times and this does not meet the excellence of all of the others we have stayed in. I'm quite suprised Ramada lets this hotel have their name on it. I would not recommend it.

Liked: Bed was comfortable.
Disliked: Room smelled of cigarettes; dirty; outdated; skeleton staff.

Bad

Exceptional

Exceptional

Very good

Passable

Very poor

Liked: The location
Disliked: The staff they stood by our door all morning consistently talking very loud with no regard for occupants.

Exceptional

Exceptional

Superb