Okay

Liked: Location was good, rate was good,
Disliked: Pool was green so we didn?t swim in, breakfast was ok and staff wasn?t that friendly.

Was very disappointed in this...

Liked: Nothing
Disliked: The food was pretty bland and did not taste good at all.

Poor

Liked: Location was close to where we wanted to be
Disliked: very old, smelling, stain and dark

Average

Liked: Breakfast was good, lots of choice. Shame they used paper plates and plastic cutlery.
Disliked: There was a blood stain on our bed right by the pillow. Not worth the money.

Relax with my family

Liked: Nothing to likes
Disliked: Cleanliness in our room, sink is clogged, washroom door (lock) so sharp, i got scratch on my elbow good thing not my kids. My room number is 324 lastnight i called the lobbyto check on the 4th floor so noisy like someone running their but nothing happen. I have all the picture on my phone if you want to see to improve your facilities. Really this appointed on this because the one the you have in westlock is really good ang clean that why I chose ramada again. But maybe next time not anymore

Not staying here again.

Disliked: Terrible cleaning. We left the room for the entire day. Came back to a dirty room, new towels just thrown on the racks, beds were not even properly made and there was still mud from my kids boots on the floor. Went to tell staff about it but no resolution was made. Just an apology and a note was made.

Exceptional

Very good

Liked: The staff at the front desk were the friendliest I've ever had. We had to switch rooms to make more room for our children, and they were so helpful. We also had some problems leaving Edmonton due to bad weather and poor google map connections. They went above and beyond by printing out maps and helping us find our way. Just very, very pleasant and helpful. The gym was very clean and nice to use. The bathroom in our hotel room was fairly clean and housekeeping did a great job of doing a quick tidy while we were out enjoying the mall.
Disliked: The rugs throughout the whole hotel (lobby, hotel room) were very dirty. We found used juice boxes from other guests in our room, crumpled up pieces of paper behind the chairs, it was just not the cleanest. The breakfast was not very good, just a lot of unhealthy, greasy food.

Good