Raleigh Marriott Crabtree Valley Guest Reviews
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|5.8 miles from Raleigh centre|
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Fabiola Thu, 23 June 2022
Miranda Mon, 20 June 2022
It was okay but there...
Liked: Location and cleanliness
Disliked: There should be daily housekeeping for the price and there should be a free breakfast in addition the more upscale one that they provided.
P. Wed, 15 June 2022
Anonymous Tue, 14 June 2022
Anonymous Wed, 1 June 2022
Disliked: very clean and out door area with fireplace was amazing
Andrew Fri, 20 May 2022
Stephanie Fri, 13 May 2022
Disliked: I never been treated so horribly by the staff because they gave me a dirty room. I still had the made cleaning supplies in my room and no towels. The evening supervisor said to another basically I barely got that because he had to clean because I guess they didn?t have any staff and he thought I didn?t hear him. So the lady at guest services who actually checked me in was awesome and tried to make it and informed me that she will make sure morning staff will make it right for me and my family. Well I tell you it was like a horrible dream the way I was treated by Keisha and Ms Williams they talked to me like trash when I awoke the next morning I down to guest and asked them they the over night crew informed them of my check in experience and Keisha said no all we know that you called and complained about your bill several days ago. Wow really i said ma?am no my room was dirty last when I checked and they said they will let you know but before I can the words she said I will send housekeeping up there. I said ma?am why are you talking to me so rude she said because she is busy and it?s nothing else for me I said can I speak to the general manager she proclaimed to hand the the phone to Ms Williams who is supposed to be the general manager I begin to tell her who Keisha was talking to me she cuts me off and says What can we do for you I said well me and my family wanted to get cleaned up and the bathroom had never been cleaned so can we get another room she begins to scream at me and said we will get house keeping to the room I was ma?am why are you yelling at me and then she processed to calm down and said I send someone to your room with a new room key. Buy this time I I decided to just leave because I I?m always going to choose respect over money and and decided I will have to take the lost.
Sandip Fri, 13 May 2022
Liked: Location and hospitality of the staffs
Cindy Thu, 12 May 2022
Liked: Outdoor fireplace with patio..The coffee bar was great. Room was exceptional and comfortable
Disliked: Liked everything
Mccray Thu, 28 April 2022