Raffles Boston Guest Reviews
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Write a review
David Mon, 7 July 2025
Superb
José Thu, 3 July 2025
Very confortable
Liked: Good breakfast, but I still prefer the European mix of buffet and a la carte menu. The attention of the service as a whole is excellent. William, for example, went far and beyond to fix a problem regarding mirroring my cellphone to the room Tv.
Disliked: Asked the people at Butler to make a dinner reservation . They called me back later to confirm the reservation. Arriving at the restaurant in due time I was told there was no reservation on my name an that they had not received a call from Raffles. The hole situation was very uncomfortable and annoying. I took the matter to the front desk but so far I didn't receive any clarification from the hotel.
Sarah Thu, 3 July 2025
Exceptional
Bernard Tue, 17 June 2025
Excellent service and restaurants.
Liked: Room and bed were outstanding.
Disliked: Confusing location of reception. Facilities and Room information access via WiFi only….QR code.
Anonymous Sun, 8 June 2025
short and sweet - overnight...
Liked: liked how the bathroom lights up during the night without a switch
Disliked: The legs on the beds stuck out. My husband stubbed his feet constantly.
Tbtf Wed, 28 May 2025
Superb
Abdullah Wed, 21 May 2025
I’ll stay there again for...
Liked: The Butler Service
Disliked: Delay in receiving room dining during weekend
Suzan Wed, 21 May 2025
Superb
Laura Sat, 17 May 2025
Excellent customer service in a...
Liked: Fantastic customer service and facilities.
Disliked: Needs more communial spaces. Not a lobby in a traditional sense. Drip coffee in the lobby in the morning would be appreciated.
Vladimir Thu, 15 May 2025
Superb